At 4XL Mouse Pad we aim to deliver your order quickly and safely. This page explains our shipping process, timeframes, costs, and delivery areas. Please read it carefully before placing your order.
1. Processing Time
All orders are processed within 1 to 2 business days after payment is confirmed.
Orders placed on weekends or public holidays are processed the next business day.
You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Locations
We currently ship to the following countries
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United States
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Canada
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United Kingdom
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Australia
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Selected countries in Europe and Asia
If your country is not listed at checkout please contact us at info@4xl-mouse-pad.com to check availability.
3. Shipping Methods and Delivery Time
We partner with reliable carriers such as USPS FedEx DHL and local courier services depending on the destination.
Estimated delivery times
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United States 4 to 8 business days
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Canada 5 to 10 business days
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United Kingdom 5 to 10 business days
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International 7 to 15 business days
Please note that delivery times are estimates and may vary based on customs delays, local service disruptions, or high demand periods.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location and the total weight of your order.
We occasionally offer free shipping promotions which will be clearly mentioned on the site or at checkout.
5. Tracking Your Order
Once your order ships you will receive a shipping confirmation email with a tracking number and link.
You can use this to track your package in real time.
If you did not receive your tracking email please check your spam folder or contact us.
6. Customs and Import Duties
For international orders customs duties and import taxes may apply depending on your country’s regulations.
Buyers are responsible for any applicable fees. We are not responsible for delays caused by customs.
7. Delivery Issues
If your order
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Arrives damaged
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Goes missing
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Is delayed beyond the normal timeframe
Please contact us at info@4xl-mouse-pad.com with your order number. We will investigate and work with the carrier to resolve the issue as quickly as possible.
8. Incorrect Shipping Address
Please double check your shipping address before completing your purchase.
We are not responsible for orders shipped to incorrectly entered addresses.
If you realize your address is incorrect after placing an order please contact us immediately. If the order has not shipped we will update it. If it has shipped you may need to contact the carrier directly.
Contact Us
For any shipping related questions or concerns reach out to us at
📧 info@4xl-mouse-pad.com
🌐 https://4xl-mouse-pad.com